Product Advisor · Angel Investor · Platform Builder
Helping companies build developer platforms, API ecosystems, and AI-native products that scale.
14+ years across Freshworks, TrusTrace, athenahealth, ThoughtWorks, Flex, and TCS — from zero-to-one builds to marketplace ecosystems with 1,300+ apps and startup scaling from Series A to B.
I work with early-stage and growth companies on platform strategy, developer ecosystems, API product design, and marketplace economics — from healthcare to SaaS.
I make selective, high-conviction investments in SaaS infrastructure, developer tools, and commerce — bringing product perspective alongside capital, and connecting founders with relevant investors from my network.
I share curated product thinking, ecosystem trends, and AI-native strategy with founders and product leaders — distilled from 14+ years of building and investing.
I coach PMs on platform thinking, career transitions, and navigating enterprise product complexity.
I'm a Staff Product Manager with 14+ years of experience building platforms that developers and partners love. At Freshworks, I scaled a marketplace to 1,300+ apps and built developer tooling that powered an ecosystem of SaaS integrations.
At TrusTrace, I was part of the journey from Series A to Series B ($24M raise), shaping product strategy during a critical growth phase. At athenahealth and ThoughtWorks, I worked deep in API platforms, enterprise integrations, and cross-functional product leadership. At Flex, I built experience in large-scale supply chain and manufacturing systems.
Today, I advise companies navigating the hardest parts of platform building — incentive design, ecosystem cold-start problems, API monetization, and developer experience. I've advised startups in healthcare AI, partnership management, and commerce — from initial product feedback to fundraise strategy.
I also make selective angel investments in founders building developer-first products and SaaS infrastructure, and I regularly share curated product insights with founders and PMs through my network. If you're building something in developer platforms or AI infrastructure, I'd love to talk.
I lead with Influencing — the ability to take charge, speak up, and make sure others are heard.
Based on CliftonStrengths 34 Assessment by Gallup
3 active investments across SaaS infrastructure (SAAS22 — partnership relationship management), commerce, and more. Product-led investing with a focus on helping founders find early traction and fundraise.
Built a local-first tool for warm outreach prioritization using LinkedIn connection data. No backend, no tracking — just smart relationship scoring in your browser.
Regular curated shares on product strategy, ecosystem design, and AI trends — sent to founders and PMs who find them valuable enough to keep coming back. Newsletter launching soon.
LinkedIn essays on marketplace incentive failures, API ecosystem design, and developer tooling — lessons from building platforms at scale.
Active in Toastmasters and BizKnight peer learning group — sharpening thinking through speaking and structured peer dialogue.
30+ LinkedIn recommendations · 290+ skill endorsements from 65+ professionals
"Jagan stood out as a customer-centric, platform-minded product leader. He framed integration problems around customer outcomes and ecosystem impact — not just features. He worked with ecosystem vendors like Microsoft and Salesforce to drive clarity, and is great at moving discussions from opinions to decisions."
"Jagan is an exceptionally diligent professional who consistently demonstrates strong product management principles. His ability to collaborate across teams and bring together diverse perspectives while fostering a productive and inclusive environment is impressive."
"If you need someone who can quickly understand and distill complex problems into well-organized product roadmaps that non-technical stakeholders can buy into, Jagan has all those skills and more. He is also deeply caring, compassionate, and a joy to work with."
"Jagan has immense clarity of thought, coupled with product thinking abilities that bring enormous value. He is very natural at facilitation and coaching — he has the ability to envision the larger picture as well as delve into details."
Whether you're building a platform, raising a round, or looking for a thought partner on developer ecosystem strategy — let's connect.
I'm always open to conversations with founders, product leaders, and anyone thinking deeply about developer platforms and ecosystem strategy.